Terms of Service
1. Using this website
These terms apply when you visit drentov.info. The website offers editorial information for general education. By using it, you agree to read these terms and to use the site lawfully.
2. Editorial material
Articles are prepared for general information and may not reflect every circumstance. Dates and source context matter. Nothing on the site creates a personal professional relationship.
3. Professional guidance
Readers remain responsible for obtaining appropriate individual guidance. Do not delay urgent help because of an article. In an emergency call 999 or attend A&E.
4. Accuracy
We take reasonable care with editing and updates but cannot promise that every page is complete or current at every moment. Send corrections to [email protected] with precise details.
5. Intellectual property
Drentov Health Ltd owns or licenses the site text, design and marks. You may read and share a link for personal, non-commercial reference. Reproduction of substantial material requires written permission.
6. User messages
Do not submit confidential or unnecessary personal information through a form. You confirm that your message is lawful and does not infringe another person’s rights. We may retain correspondence as described in our Privacy Policy.
7. External links
Links are provided for convenience and context. We do not control external content, availability or privacy practice. Visiting another website is your own decision.
8. Availability
We may amend, suspend or remove pages for maintenance, security or editorial reasons. We do not guarantee uninterrupted access. Reasonable efforts will be made to keep important information available.
9. Liability
To the extent permitted by law, Drentov is not responsible for losses arising from reliance on general editorial information. Nothing in these terms excludes liability that cannot lawfully be excluded.
10. Governing law
These terms are governed by the law of England and Wales. Courts in England and Wales will generally have jurisdiction, subject to any mandatory consumer rights.
11. Changes
These terms were published on 1 January 2026 and reviewed on 9 September 2026. Material changes will be dated on this page. Questions can be sent to [email protected].
10. Accessibility and permitted use
We aim to present the website in a clear format that can be used across common browsers and devices. You may save a link, quote a short passage with attribution and use the pages for personal, non-commercial reference. You must not interfere with site security, attempt unauthorised access or use automated activity that places an unreasonable load on the service. Please tell us about an accessibility barrier at [email protected] so it can be reviewed.
- a) Keep quotations accurate and linked to the original page.
- b) Do not frame, scrape or republish substantial sections without permission.
- c) Do not submit harmful code, misleading messages or another person’s private information.
11. Complaints, notices and dispute resolution
Questions about these terms should first be sent to [email protected] with the relevant page address and a clear description. We aim to acknowledge a complaint within five working days and provide a substantive response within 20 working days where investigation is possible. If a matter cannot be resolved informally, the parties may consider an appropriate UK dispute-resolution route before court proceedings. Nothing in this section removes a statutory right or limits access to urgent legal relief.
- a) Include dates, screenshots or links where they help explain the issue.
- b) Keep copies of correspondence for your own records.
- c) We may ask for reasonable clarification before responding.
12. Changes and governing law
These terms were reviewed on 9 September 2026. We may update them when the website, its editorial practice or applicable legal requirements change, and the new review date will appear on this page. Continued use after a material update indicates that the revised terms have been made available, but it does not remove rights that cannot lawfully be excluded. The terms are governed by the law of England and Wales, subject to any mandatory protections that apply to you.
- a) 9 September 2026 — service, complaints and accessibility wording reviewed.
- b) Future revisions will describe their effective date and general subject.
- c) Minor corrections may be made without changing the agreement’s substance.
13. Scope of the service
These terms apply to the pages, articles, forms, links and other public features made available under the Drentov name. They do not create an advisory relationship, employment relationship or promise that every page will remain available indefinitely. Content may be revised, withdrawn or reorganised when editorial context, accessibility or technical requirements change. Separate terms may apply to an external service reached through a link, and those terms should be read before using it.
- a) The website is provided for general information and communication.
- b) External websites remain responsible for their own content and privacy practices.
- c) Questions about a page can be sent to [email protected].
14. Notices, complaints and response procedure
Formal notices should be sent to Drentov Health Ltd, 51 Granby Street, Leicester LE1 1AA, or to [email protected] with the subject of the matter stated clearly. We aim to acknowledge a complaint within five working days and provide a substantive response within 20 working days where the issue can be reviewed. Please include the page address, relevant dates and any practical outcome you are seeking. If informal handling does not resolve the matter, the parties may consider an appropriate UK dispute-resolution route without removing any statutory rights.
- a) Keep copies of messages and attachments for your records.
- b) Do not send unnecessary personal information through a general inbox.
- c) We may request reasonable clarification before completing a review.
15. Revision history and contact details
These terms were reviewed on 9 September 2026 and may be updated when the website or applicable requirements change. A material revision will be identified by an updated date and a short description of its subject. Continued access to the site after an update means the revised wording has been made available, but it does not remove rights that cannot lawfully be excluded. For ordinary questions, contact [email protected] or 0116 946 1212 during Mon–Fri 9:00 AM – 5:00 PM GMT.
- a) 9 September 2026 — scope, notices and complaints wording reviewed.
- b) Future revisions will state their effective date.
- c) Minor typographical updates may be made without changing the substance.